Warranty Policy

Positech Design combines best craftsmanship and technology to make our products last many years. Every product is manufactured to the highest possible standards, carefully assembled, inspected and tested to ensure it meets our exacting requirements concerning quality and resistance.

Positech Design products carry a standard international limited warranty period of 2 years. The warranty period starts from the date of purchase reported on the invoice. Your purchase invoice is required for warranty service.

The warranty covers any defects in material or workmanship under normal use during the warranty period. Any shipping cost to/from our repair or service center is the customer’s responsibility (after the free return period of 14 days). Positech Design is not responsible for shipping damage, either to or from our service center. Claims must be filed with the carrier.

 The warranty does not cover parts that may result in malfunctioning due to:

- Careless use

- Improper installation and maintenance

- Tampering by unauthorized personnel

- Damages that might not be related to manufacturing defects.

- Normal wear and tear (for example damages to or discoloration of finish for any reason).

- Damages caused by alteration or modification in any way 

- Damages caused by accidents, force, lightning, strike, fire, unsuitable ventilation, deposits of undefined substances, battery leakage, or any other unforeseeable risks that Positech Design can neither predict nor influence in any way.

Positech Design carries no responsibility for any damage due to persons, animals, or things, damages for loss of profits or business, or damages resulting from the use or performance of the product.